Hotel Development, Construction & Pre-Opening
Most pre-openings fail quietly — over budget, over time, and under-prepared on opening night. Ours don't.
We embed alongside owners, project managers and design teams from the moment a project is greenlit. Our job is to keep the operational lens on every design decision, every procurement order and every hire — so the building that gets handed over is one a hotel team can actually run on day one. We typically engage 12 to 18 months before opening, scaling involvement up as the critical path tightens.
- Concept, brand and product strategy
- Technical services & operator-led design review
- FF&E and OS&E budgeting and procurement guidance
- Pre-opening critical path and budget control
- Recruitment and pre-opening team structure
- First 100-day operational stabilisation
A 12–18 month critical path, owned end-to-end
- 01
Concept lock & operator-led design review
Validate the concept against operating reality. Review architectural and MEP drawings for back-of-house flow, FF&E coordination and guest journey.
- 02
FF&E, OS&E & pre-opening budget
Build the procurement schedule and pre-opening budget. Lead vendor selection, sample reviews and delivery sequencing tied to the construction programme.
- 03
Recruitment & training
Org chart, salary banding, phased hiring plan. Recruit GM and HODs first; build line-staff training curriculum in Bahasa and English.
- 04
Soft opening & first 100 days
On-site command through soft opening, daily ops standup, and live correction of SOPs, systems and service flow until the hotel stabilises.
What you walk away with
At handover, your hotel has the systems, people and documentation to operate without us — though many owners ask us to stay on in an advisory role through the first year.
- 01Pre-opening critical path schedule synced to the construction programme
- 02Fully built pre-opening budget with monthly cash-flow forecast
- 03FF&E and OS&E procurement schedules with vendor shortlists
- 04Operating manuals, brand standards and audit checklists
- 05Recruitment plan, org chart and trained department teams
- 06First 100-day stabilisation report with handover to the permanent team
Ready to discuss your project?
Tell us about your site, your concept or the question you're working through. We respond personally within two business days.
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